How can we help?

All of our games are free to download and play. Some offer optional in-app purchases to remove ads or unlock extra content — never anything you need to enjoy the core experience.

Strings and Word Connections are available on both iOS and Android. Cryptograms is currently available on iOS.

We really appreciate bug reports! Please head to our contact page with a description of what happened, your device model, and the game version if you have it. Details help us fix things faster.

Open the game's settings and tap “Restore Purchases.” Purchases are tied to your App Store or Google Play account, so make sure you're signed in with the same account you used originally.

Yes — most puzzles can be played without an internet connection. You'll just need to connect periodically to download fresh daily content and sync your progress.

Each game's privacy policy explains what it collects, who it is shared with (including our ad partners) and the choices you have. Start with the Strings privacy policy; it links to the others.

In Strings, open Settings and under Support tap “Delete my data”, then send the email it prepares. In older versions, tap “Help” there instead and ask us to delete your data. No longer have the app? Use the form on our delete-data page. We delete your data within 30 days. Deleting data doesn't cancel a subscription; cancel that in your App Store or Google Play settings.